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Seller communication

What a seller should hear from you in the first seven days

The first week is the only week you get to set expectations before the market starts talking. Don't waste it on silence.

Day one: tell them what quiet sounds like.

The sign goes in, the photos go live, and your seller refreshes the listing every twenty minutes. By dinner you get the text: "Nobody has called!" Nothing is wrong. The listing is still working its way out to buyers' agents and the portals. You know that. They don't.

So say it before they have to wonder. "Here's what the first few days usually look like. The listing spreads out over the first day or two. Agents start pulling it into searches. Showings come when they come, and a quiet first morning tells us nothing." That one note buys you a calm week instead of a nervous one.

Send it the day the listing goes live. Not the day after the first worried text.

"Here's how you'll hear from me."

Most sellers have never sold a house with someone who kept them informed on purpose. They expect to chase you. Flip that on day one. Tell them the day of the week your update lands, what it will cover, and what it won't. Showings, feedback, what changed in the comps, and what you're doing next.

Then give them permission to stop chasing. "You don't need to text me after every showing. I'm tracking all of it, and you'll get the whole picture on Thursday. If something needs a decision before then, I'll call you." A seller who knows when the news is coming stops inventing news in between.

Put the first update on your calendar now, for the same day next week. The first one is the one that proves you meant it.

What the first showings mean, and what they don't.

The first few showings bring the curious. Agents who had a buyer in the area. Neighbors' friends. Buyers who just started looking and want to see everything. Their feedback is real, but it's a small sample, and you should say so before it arrives.

"The first two or three showings will tell us how the house shows. They won't tell us much about price yet. I'll start reading the price question once we've had a real run of them." Now the first blunt comment lands as data, not as a verdict on the kitchen.

Write the first feedback down the day you get it. You'll want the full run later, and memory rounds everything off.

Let's get the house ready for the first stranger.

Week one is also the seller's week to do their part. Lights on, blinds open, counters clear, pets handled, and out of the house during showings. Say it plainly and say it once, in writing, so nobody is guessing on a Saturday morning.

"Buyers need to picture themselves living here, and that's hard with the owner standing in the hallway. Leave for the showing, even if it's just a drive around the block. I'll let you know when they're out." Most sellers will do exactly what you ask the first week. Ask for the habits you want them to keep.

Walk the house one more time before the first showing. Fix the small things you notice. The seller will see you doing it, and that matters as much as the fix.

Set the first decision point before anyone needs one.

Here's the part most agents skip. In week one, tell the seller when the two of you will sit down and read the results together. Not "we'll see how it goes." A real date, a few weeks out, with a real agenda: showings, feedback, and where the house sits against what sold.

"We'll look at everything together on the fourth week. Until then, we let the market speak and I report what it says." That date does something quiet and powerful. A seller who knows a review is coming doesn't demand one every Tuesday. And when the review arrives, nothing in it is a surprise, because they've been reading the same numbers every week.

Okay. That's the first seven days. Say what quiet looks like, say how they'll hear from you, say what early feedback means, ask for the habits, and set the date. Do those five things and the rest of the listing is easier to run.

Common questions

What if there are no showings at all in the first week?

Say so in the first update, in the same calm format you promised. One quiet week means very little on its own. What matters is that the seller hears it from you, with what you're watching and what would make you act, instead of noticing the silence alone.

Should I pass along the very first feedback, even if it stings?

Yes, and remind them it's one opinion from a small early group. Pair it with what you're doing about it, even if the answer is "nothing yet, we need more showings before this is a pattern." Holding it back teaches them you filter the truth.

How often should I check in during week one?

A short note the day it goes live, a quick word after the first showing, and the full update on the day you promised. More than that and you train the seller to expect a play-by-play. Less and they fill the gap with worry.

Send this every week without building it by hand.

MarketPulse writes the weekly seller report in your name: their showings against the market, the homes competing with theirs, and what buyer agents said. You read it and send it from your own inbox.